• Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
• Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
• Achieve a quota of new sales growth within the customer base.
• Be a customer advocate, driving relationships with key customers and creating new champions.
• Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
• Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
• Devise and execute account strategies and plans to maximize account growth.
• Provide high touch customer service, including escalation and coordination of support issues as needed.
• Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

• Experience of full sales cycle experience in account management across mid-market existing accounts, selling to a technical audience such as engineers, IT, security, and other related fields.
• Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.
• Experience and/or understanding of sales frameworks such as MEDDPICC and Sandler
• Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
• Strong technical aptitude and ability to learn new concepts quickly.
• Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
• High level of comfort handling client objections and negotiations.
• Ability to speak/write in Business Traditional Mandarin/Cantonese is needed to perform this role covering Hong Kong based customers
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
• Cyber Security and/or SaaS Sales experience preferred.

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

• Lead, coach and mentor a team of Enterprise Sales Development Reps to drive higher productivity, stronger pipeline contribution, and improved meeting quality
• Partner with Regional Directors and the Regional Vice president to build optimal territory coverage plans and align on key GTM strategies, pipeline expectations, and follow-up discipline
• Build a disciplined SDR operating rhythm across prospecting, outreach, qualification, follow-up, and pipeline creation.
• Coach reps on strategies and techniques for prospecting into Whitespace accounts, identifying business pain points, and unlocking their sales potential
• Help SDRs master how to identify and speak to SecOps, DevOps, IT-Ops, and cybersecurity pain points, industry trends, and customer priorities
• Set clear standards for activity, quality, pipeline contribution, teamwork, and accountability
• Identify performance gaps early and address underperformance through clear feedback, coaching, and structured follow-up
• Uplevel collaboration with Marketing to drive stronger campaign follow-up, event conversion, and substantially more business impact
• Stay well educated and informed on  CrowdStrike’s addressable market, value proposition, competitive landscape, and how to position the value of our solutions
• Use Salesforce and BI tools to monitor performance, diagnose issues, and make data-based decisions
• Hire top-notch sales talent and dedicate time to onboarding, developing and retaining high-potential SDRs

• Experience as a SDR Leader or Sales Manager, with a strong track record managing frontline sales/SDR team
• Cybersecurity industry experience
• Demonstrated ability to build and improve team performance through clear standards, coaching discipline, and accountability
• Confidence handling underperformance and having difficult conversations with empathy, clarity, and professionalism
• Proven ability to hire, develop and promote strong sales talent
• Experience driving business results, with at least 1 year of closing experience in a hi-tech company across Southeast and North Asia preferred
• Strong understanding of SDR motions, including outbound prospecting, whitespace development, qualification, meeting quality, and pipeline creation
• Experience using Salesforce reporting and BI tools such as Tableau to monitor performance and make data-based decisions
• Project Management experience with the ability to proactively identify new business opportunities, build a plan, and execute with discipline
• Strong self-awareness, emotional control, and maturity under pressure
• High sense of ownership, responsibility, and accountability, with the ability to hold others accountable fairly and consistently
• Clear, direct, and approachable communication style, with the ability to inspire, coach, and influence others
• Fast learner who is motivated, driven, passionate, and action-oriented
• Ability to build credibility with Sales Leadership and cross-functional partners across Sales, Marketing, Operations, and Channel.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

• Collaborate with our sales teams and partners with high-touch pre-sales technical activity.
• Technically qualified opportunities and POV (Proof of Value) evaluation with end-user accounts and partners.
• Create Security Assessment Reports for end-users post-POV evaluation.
• Help drive end-user acceptance and buy-in for POV conversion to revenue.
• Help train distributors and partners to allow them to deploy successful POVs and assist them with Security Assessment Reports.
• Work with Corporate PM and Engineering to capture latest Forensic information and details to be utilized for Assessment Reports and end-users.
• Train distributor/partner SEs and Sales staff in region.
• Liaison between partner/customers and corporate headquarters for technical issues and their requirements.
• In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets.
• Monitor, assess and report on a continual basis, the competitive situation and market development in the region.
• Help with any marketing activities as proper in region.

• Experience working in an IT security business
• You must have presales experience and excellent technical knowledge within networking and/or security
• Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.
• Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:
• Network Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load Balancers, SNORT, YARA
• Network Security - Firewalls, IDS / IPS, HTTP/SSL Proxies, SSL Interceptors, SIEM Products
• Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM products
• SOC Operations – IT Process Automation / Orchestration
• Intel – Knowledge and experience with Threat Intel
• Troubleshooting skills and experience
• Able to create excellent relationships with your customers and internally across internal teams - Systems Engineering, Marketing, Professional Services etc…
• Exemplary communication and interpersonal skills
• A willingness to be challenged and a strong desire to learn
• Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus
• Ability to travel up to 50% of your time is needed to perform this role.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stakeholders and team members
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
• Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our products and solutions

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

• Process and maintain Accounts Receivable transactions using MYOB.
• Perform daily and monthly bank reconciliations and investigate discrepancies.
• Follow up outstanding invoices and manage AR ledger collections to ensure timely payments.
• Respond to customer and internal stakeholder emails in a professional and timely manner.
• Handle incoming customer phone calls and resolve account-related queries.
• Process customer payments through EzyCollect and reconcile payment receipts.
• Maintain accurate customer account records and update relevant systems.
• Assist with general administrative duties and support the finance team as required.
• Train on Mastermind and any other systems

• Demonstrated experience using MYOB.
• Understanding of Accounts Receivable processes and procedures.
• Experience with bank reconciliations and account maintenance.
• Excellent communication and customer service skills.
• Ability to manage high volumes of emails and phone enquiries.
• Experience processing payments through EzyCollect (or similar payment platforms).
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office, particularly Excel.

What you'll be doing

• Providing IT support to employees across the business, helping resolve hardware, software and system issues.
• Managing user onboarding, offboarding, access requests and system permissions.
• Supporting the delivery of secure and reliable technology services through service desk, system administration and continuous improvement activities.
• Assisting with cyber security monitoring, vulnerability management, security awareness initiatives and incident response activities.

What you'll bring

• Execute accurate and timely settlement and confirmation of treasury transactions, including derivatives and debt facility trades
• Monitor confirmation receipts and resolve discrepancies directly with counterparties
• Perform daily reconciliations and manage the Treasury inbox, ensuring all trades are captured and up to date
• Coordinate with banks, counterparties, and internal departments to facilitate smooth settlement processes

• Perform daily cash positioning and liquidity monitoring across SEEK ANZ, ensuring accurate reporting of bank account balances
• Support preparation of monthly cash flow forecasts, working closely with accounts payable, accounts receivable, and payroll teams
• Report actual versus forecast variances and assist in identifying key drivers

• Maintain and update the bank account register, including managing authorised signatories in line with treasury policy
• Maintain the intercompany loan register and bank guarantee register, ensuring records are accurate and current
• Support management of commitment fees for debt facilities, including tracking and processing fee payments

• Manage KYC requirements for all banking relationships, coordinating with internal stakeholders to keep documentation current and compliant
• Ensure compliance with bank agreements, regulations, and treasury policy across all transactional banking activities

• Respond to bank confirmation requests and assist in resolving external audit queries
• Support UAT for treasury system changes, upgrades, or new implementations
• Prepare regular reports on cash flow positions and settlement summaries for the Head of Treasury

• One to two years' experience in a treasury back-office, settlements, or financial markets operations role (corporate or bank environment both considered)
• Demonstrated experience settling and confirming financial instruments, including derivatives
• Confident communicator, comfortable initiating calls with bank settlements teams and resolving issues directly
• Strong attention to detail with a proven ability to meet hard, time-sensitive deadlines
• Proficiency in Microsoft Excel; experience with a Treasury Management Systems
• Exposure to KYC processes and transactional banking documentation

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050
• Frequent events including sports days, annual Christmas party, hackathon, and trivia
• Free kick-start breakfast every morning and fresh fruit available all day in our offices
• Casual dress – every day